1. Who We Are
Al-Wajud Properties Ltd is a licensed Nigerian real estate company registered with the Corporate Affairs Commission (RC: 3395264), headquartered in Ikeja, Lagos State, Nigeria. We operate the website alwajudproperties.com and related digital channels.
For data protection enquiries, contact us at: alwajudproperties75@gmail.com or call 0703 537 4592.
2. Data We Collect
We collect the following categories of personal data:
- Contact information — name, phone number, email address submitted via enquiry forms or WhatsApp.
- Usage data — pages visited, time on site, device type, browser, approximate location (city/country level) collected automatically via Google Analytics 4.
- Technical identifiers — IP address, cookies, session tokens used to operate the website securely.
- Communication records — messages you send us through WhatsApp, email, or our contact form.
We do not collect sensitive personal data (e.g., national ID numbers, financial account details) through this website.
3. How We Use Your Data
- To respond to property enquiries and consultation requests.
- To send you property listings, market updates, and promotional content you have requested (you may opt out at any time).
- To improve our website through anonymised analytics.
- To comply with legal and regulatory obligations.
- To detect and prevent fraud or misuse of our services.
Our lawful bases under the Nigeria Data Protection Act 2023 (NDPA) are: performance of a contract (responding to enquiries), legitimate interests (website analytics, fraud prevention), and consent (marketing communications).
4. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 (GA4) — website usage analytics. Data processed in the USA under Google's standard contractual clauses. Google Privacy Policy.
- Google AdSense — advertising platform. May use cookies to serve relevant ads. Google Advertising Policy.
- Supabase — our database infrastructure hosted on AWS (EU region). Supabase processes property listing data. Supabase Privacy Policy.
- Vercel — website hosting and content delivery. Vercel may process server logs including IP addresses. Vercel Privacy Policy.
- WhatsApp / Meta — when you contact us via WhatsApp, Meta's privacy policy applies to that communication.
- TikTok — our TikTok account is subject to TikTok's own privacy policy.
5. Cookies
We use cookies to operate and improve our website. Types of cookies we use:
- Strictly necessary — essential for the website to function. Cannot be disabled.
- Analytics — Google Analytics 4 cookies (_ga, _ga_*) that help us understand how visitors use the site. These can be managed via your browser settings or Google's opt-out tools.
- Advertising — Google AdSense may set cookies to personalise ads based on your browsing history.
You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect website functionality.
6. Data Retention
- Enquiry data (name, phone, email): retained for 3 years from last contact, then deleted.
- Analytics data: retained per Google Analytics default settings (up to 14 months).
- Server logs: retained for 30 days.
7. Your Rights
Under the Nigeria Data Protection Act 2023 (NDPA) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate data.
- Erasure — request deletion of your personal data, subject to legal retention obligations.
- Restriction — request that we stop processing your data in certain circumstances.
- Objection — object to processing based on legitimate interests, including direct marketing.
- Portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, email us at alwajudproperties75@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
8. Data Security
We implement technical and organisational security measures including HTTPS encryption (TLS), access controls, and secure database infrastructure. While we take all reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Some of our third-party processors (Google, Vercel, Supabase) may transfer and process your data outside Nigeria. Where this occurs, we ensure appropriate safeguards are in place — including standard contractual clauses recognised under Nigerian and international data protection law.
10. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The “Last updated” date at the top of this page will always show the most recent version. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
For any questions about this Privacy Policy or your personal data:
- Email: alwajudproperties75@gmail.com
- Phone: 0703 537 4592
- Address: Ikeja, Lagos State, Nigeria
- WhatsApp: +234 703 537 4592